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- Customer care
- support@luxeelane.com
- Response time
- Within 1–2 business days
- Hours
- Monday to Friday, 9am–5pm
- Order questions
- Include your order number so we can help faster.
Quick answers
Before you write
Returns
You can request a return within 14 days of delivery for unworn items with tags attached.
Damaged items
Email us within 7 days of delivery with a photo and your order number and we’ll put it right.